Customer Service

Welcome to Top Drawer's Customer Care hub, where your satisfaction is our top priority. At Top Drawer, we understand that your shopping experience extends beyond the checkout – it's about the journey you take with us. Our dedicated customer care team is here to ensure that journey is seamless, enjoyable, and exceeds your expectations.

What is your shipping policy?

We do our best to ship out all orders as quickly as possible because we know you need it asap.

Shipping Costs

For orders over $50, we are happy to offer FREE shipping for the contiguous United States. For orders less than $50, we charge a flat rate of $6.50.

Shipping Time

We would love for you to have your order delivered same day, but unfortunately with COVID-19, our shipping partners are having delays. We are always working on improving our shipping speed and the more you order from us, the closer we get! We appreciate your understanding and patience.

Service Areas

We can ship to any street address in the contiguous United States. We currently do not ship to PO Boxes, APO addresses, or any of the US Territories such as Puerto Rico.

What is your return policy?

We want you to love your Top Drawer purchases. If you're unhappy with the item you ordered, you can return or exchange within 30 days of receiving the shipment.

Simply use our self-service return option to start a return.

What is Shipped Shield Delivery Assurance?

We have partnered with Shipped to offer premium package assurance from
unexpected shipment issues of damage, loss, or theft, simplifying the process to get a replacement or refund quickly.

To protect your Top Drawer purchases, opt-in to Shipped Shield at cart. If something happens to your shipment, simply report the delivery failure using our self-service option.